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What is your policy on returns and exchange?
What is your policy on returns and exchange?
Updated over a year ago

BCBX, your trusted online cannabis dispensary in Canada, wishes to inform our valued customers that we cannot assume responsibility for orders affected by the following circumstances:

  • Mistakes or damage incurred by Canada Post.

  • Incorrect addresses provided by our customers.

  • Expired PO BOX numbers.

Should you encounter any issues with your order, such as damage, missing items, or non-arrival, we urge you to reach out to us immediately at [email protected]. To facilitate a swift resolution, please include a photo of your packing slip along with any items you did receive in your email. Each case will be thoroughly reviewed in accordance with our internal policies and procedures to ensure a fair outcome.

Please be advised, BCBX maintains a policy of no Returns or Exchanges. We are dedicated to providing a seamless and satisfactory shopping experience for those looking to buy marijuana online in Canada. For any concerns or queries regarding your order, our weed delivery services in Canada, or our products—including THC products online in Canada and CBD products online in Canada—please do not hesitate to contact us. Your satisfaction and safety in your safe online weed purchase in Canada are our top priorities.

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